Subscriptions and purchases have moved to maxon.net, yet some customers still have purchases for perpetual licenses for plugins and suites still held and licensed in the Red Giant database (made prior to Nov 17, 2020).
If you fall within this category, please note that you will still want to sign into the Red Giant portal in Red Giant Application Manager.
Sign out of Red Giant Application Manager first. When you sign back in, from the Maxon portal, sign in - if applicable - or select Skip to Red Giant Login.
This will ensure that any plugin that is compatible with Red Giant Application Manager and purchased prior to Nov. 17 from redgiant.com is properly licensed.
If you run into any problems with this process, or have other questions, please contact support.