Why does Cinema 4D and the Maxon App show 7 days remaining when it should be longer?

The "7 days remaining" notation most likely refers to the "Online Sync Due" (Cinema 4D License Manager) or "Offline Expires in" (Maxon App) - a feature that ensures Cinema 4D periodically checks in with our servers to validate your license. It doesn't mean your license will expire in 7 days or that you are using a trial license. Instead, it indicates the length of time you can use Cinema 4D without an internet connection.

The timeframe adjacent to "Online Sync Due" represents the time left before Cinema 4D needs to check in or "sync" with our servers. This check-in process resets every time you launch Cinema 4D or open the Cinema 4D License Manager, maintaining the 7-day offline limit. The 7-day countdown only commences if your machine goes offline, providing you a two-week buffer to regain internet access and validate your license. This is a safeguard to ensure that, should you lose internet connectivity, you'll still have a 7-day grace period to reconnect. Moreover, if the 7-day countdown does start, you'll receive notifications several days before time runs out.

Below are examples of what you would see in Cinema 4D R21, Cinema 4D S22 to S24, Cinema 4DR25 and onward, and the Maxon App as it pertains to the 7 days remaining.

Maxon App:


Cinema 4D License Manager:

• Cinema 4D R25 and onwards (if you are using the Maxon App):

  Inside Cinema 4D > Help > License Manager

  

•   Inside Cinema 4D > Help > Licence Manager -
  
  

• Inside Cinema 4D > Help > License Manager -