These steps are only applicable to users who'd purchased Red Giant products prior to January 1, 2021.
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Create a Maxon Account & Download the Maxon App
- If you haven’t already, create an account at my.maxon.net.
- If you'd purchased your Red Giant products from redgiant.com, use the same email you'd used for your Red Giant account. Because all redgiant.com accounts were merged into Maxon Accounts, you may get an error about your account being reserved, in which case you'll want to visit this FAQ.
- Once you're logged in, go to your Licenses tab and ensure there are no licenses under “assigned.” If there are, please use the X in the top right-hand corner of the assigned licenses to remove them.
- If you haven’t already, create an account at my.maxon.net.
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Download and install the Maxon App available here.
- Sign in to the Maxon App with your Maxon account from step 1.
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Install your older Red Giant products
- Because all serialized Red Giant products are older than what's currently available, you will not want to install the Latest Version of the products available in the Maxon App.
- Instead, choose the Other Versions option and select whichever older version your serial is for.
- If you're not sure which version of your product to select, visit this FAQ.
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Import your Red Giant serials
- In the Maxon App, go to the menu in the upper right and click Import Your Serials
- Enter a valid serial number
- Click Register Product
- Repeat steps 1-3 until you’ve entered all serial numbers
- In the Maxon App, go to the menu in the upper right and click Import Your Serials
When a serial has been successful registered, watermarks will be removed, and the Maxon App will report that you own a perpetual license or a partial license.
A partial license message appears when you do not own all products that belong to a given suite. For example, you own Trapcode Form but not Particular, Mir, Tao, etc.
Notes
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The Maxon App and Serial Registration Tool will not license older, discontinued Red Giant products such as Keying Suite, Effects Suite, Photolooks, or Grinder.
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Some earlier plugins were licensed directly through their installers, in which case the installer will directly ask you for your serial.
Products that can be licensed with the Maxon App
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Magic Bullet Suite 13 and newer
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PluralEyes 4 and newer
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Trapcode Suite 15 and newer
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Universe 3 and newer
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VFX Suite 1 and newer
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The discontinued Shooter Suite 13 can be licensed using the Maxon App serial number option, but has no installation option internally. It will use a standalone installer to place the plugins
All earlier versions of these products, as well as any other discontinued plugins will not appear listed within the Maxon App at all. They will install and license using their original standalone installer.
Contact support if you need these older installers.
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