FAQs Maxon One trial
What is the Maxon One trial?
The Maxon One trial is the new trial offered by Maxon that gives you unlimited access to all Maxon Products (Cinema 4D, Magic Bullet, Universe, Trapcode, VFX, PluralEyes, and Redshift) for a 14-day period.
Can I start individual product trials, for example a trial for only C4D?
No, starting on Aug 30th 2021, Maxon One will be the only trial available to users.
What happens to my ongoing trials?
If you started a trial prior to starting a Maxon One trial, your trial will continue being available to you even after the activation of Maxon One. However, the Maxon App will show the Maxon One trial as your default license. If you would like to activate a product using a trial other than Maxon One, click on the ellipsis menu ("…") and select deactivate trial. Click on the ellipsis menu again and select activate. You can then chose what trial you want to use to activate your product.
Can I extend my trial?
If you are interested in extending your trial or starting a second Maxon One trial period, please contact our sales team https://www.maxon.net/en/about-maxon/sales.
How do I activate the Maxon One trial?
If you are eligible (you haven't tried Maxon One previously), you will see a banner at the top of the Maxon App. Click Try Now to activate your 14-day trial.
What happens if I already have active subscriptions for some Maxon products and then activate the Maxon One trial?
Any pre-existing subscriptions will remain valid and will not be affected by the Maxon One trial. However, the Maxon One trial will be the default license used to activate your products. If you want to activate your product using another subscription you can click on the ellipsis menu (‘…’) and select deactivate trial. Click on the ellipsis menu again and select activate. You can then choose the subscription you want use to activate your product.
What happens if I have a Redshift node-locked license and start a Maxon One trial?
Your Redshift node-locked license will not be affected by the Maxon One trial. If you have a Redshift node-locked license, Maxon App will identify it but will not allow you to activate it or deactivate it as Maxon App does not support perpetual licenses. However, you can try the latest version of Redshift using your Maxon One trial independently from your perpetual license.
What happens once my trial ends?
Once your trial ends after 14-days your access to Maxon products will be limited. You will need to start a subscription to regain access.
Why can't I start a trial for Cinema 4D R24?
Maxon One trial is currently not compatible with C4D. You will need to install C4D and then activate the trial from within the license manager.