You can access a Credit Memo from your My.maxon.net account
To access your Credit Memo, please log into my.maxon.net with the purchasing account;
Then go to "Order History" at the top.
If you have more than 1 order, please select the order whose invoice you wish to view.
Then you should see the "View" button.
When you view the invoice of the purchase you will have 2 options, the original VAT Invoice and the Refund Credit Memo.
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