Can I install my products into custom file paths?

Doug Y
Doug Y
  • Updated

Our products are not compatible running on anything other than the C:\ or Mac HD, and they are not compatible when the host is installed on anything other than C:\ or Mac HD. This also includes moving host programs into folders outside of where the plugins/installers are expecting them.

We only test and engineer our products to run in default installation environments.

The combinations to account for with regards to modified file paths unfortunately exceeds our QA resources.

If you have a modified drive or file path system and would like to check how the plugins operate on your hardware regardless of this technical incompatibility, you are free to use a trial installer prior to purchase.

You are also free to contact support if you run into issues, but know that because we haven't tested on your setup that any issues you may run into might not be resolvable if the source of the issue is the untested, unsupported setup.

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