Frequently Asked Questions

Maxon Online Updater Error in the update helper, Line 0

Issue:
When running updates, and the download completes, Cinema 4D restarts, but fails to apply the update with the error attached error in update helper line 0

Solution:
This usually means there is Antivirus software locally installed that is preventing the update from installing correctly.

Disable or Uninstall the Antivirus software temporarily or allow an exception for the update to install correctly.

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