Frequently Asked Questions

CLIENT - Team Render Client Console won't open

Issue:
When trying to open Team Render client the splash screen appears, but the console doesn't open.

Solution:
Check Team Render client isn't open
Navigate to Team Render client preferences folder, backup and delete.
Then restart the clients and reopen Team Render Client.

Location of Preference folders
macOS
Macintosh HD / Users / [username] / Library / Preferences / MAXON
Delete folder named Team Render Client RXX_xxxxxxxx

Windows (may need to unhide hidden folders)
C:\users\[username]\appdata\roaming\MAXON\
Delete folder named Team Render Client RXX_xxxxxxxx

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