Frequently Asked Questions

I get "HTTP Status 500 – Internal Server Error" on MyMaxon

If you experience this message when attempting to log into your MyMaxon Account you will need to go into your browsers settings and delete any cookies for id.maxon.net and/or my.maxon.net

Chrome - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Edge - https://support.microsoft.com/en-us/help/4027947/windows-delete-cookies
Firefox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safari - https://support.apple.com/en-gb/guide/safari/sfri11471/mac

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