How do I use my old Red Giant serial numbers to register older products?

  • Updated

To submit serials for Red Giant products, you'll need to download and use the Serial Filler tool attached to this FAQ onto whatever machine needs its legacy Red Giant tools registered.  

  1. Download the attached file placed at the bottom of this article.
    • You can place the file anywhere on the system, like the Desktop.
    • Windows users use SerialFiller.exe
    • Mac Users download and extract
  2. After placing the tool, launch the Serial Filler tool and place whatever serial you have accessible into the pop up window.
    • You should notice the licensing icon inside of Maxon App update to show Green icons.
      Screenshot 2023-11-29 at 11.22.58 AM.png

Note that legacy versions of products older than 2019 cannot be installed from the Maxon App; for cases like this, you will need to contact support for assistance. Be sure to include your operating system when requesting installers.

Installing Older products

If you do not see your product already listed in the 'Serials' section, follow these steps:

  1. Go up into the top Subscriptions section
  2. Open the Red Giant products menu
  3. Click Install for the product.
    Screenshot 2023-11-29 at 11.18.03 AM.png
  4. Select the Other Versions option and select the version needed.
    Screenshot 2023-11-29 at 11.18.44 AM.png

If you already see your products in the Serials section, you can just click the Install button and use the Latest Version option. This will place the last version of the product your serial will cover, onto the machine. 

Screenshot 2023-11-29 at 11.55.57 AM.png

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