Why am I getting a license error when I try to render with Redshift CPU?

Ron
Ron

Problem:

One cause we've found was due to having a perpetual Cinema 4D license in the same account as your subscription license. Perpetual licenses do not include Redshift CPU, while subscription licenses do.


Solution:

This issue has been fixed with the Maxon App version 2024.4 (released May 29th, 2024). Please update if you are using an older version of the Maxon App and have a Cinema 4D perpetual license in your account.

 

You can download the latest version of the Maxon App here:
https://www.maxon.net/en/downloads 

 

If you are unsure what version of the Maxon App you are using, the version number can be located in the lower left-hand corner of the app:

 

If you are still running into issues please feel free to open a support ticket here:
OPEN A SUPPORT TICKET

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