Why are my invitation emails not working?

Ashlee
Ashlee
  • Updated

Invitation emails not working typically occurs because:

  • Browser caching issues, which can be resolved either by cleaning your browser's cache, or using a different browser entirely.
  • The invitation has expired, in which case you'll need to delete the invitation and send a new one.
  • You're signed in with a Maxon account that differs from the one the invitation is for, in which case you will need to sign out, or delete the invitation and send a new one.

How to delete and re-send invitations

  1. Head to your Teams Dashboard
  2. In the All Users column, select Show > Invitations
    Screen_Shot_2022-04-14_at_12.09.13_PM.png
  3. Select the invitation you want to delete > Delete Invitation
    Screen_Shot_2022-04-14_at_12.09.38_PM.png
  4. Once the invitation is deleted you can resend a new invitation.



 

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