Why do I get "The following libraries are broken." error when I launch Cinema 4D on Windows?

Are you getting this error?

If so, this can be caused by missing security certificates or a damaged installation. So far, in the case of missing security certificates, we've found that this issue primarily affects Windows 10 systems that receive IT-managed updates without proper online verification.

How to Fix It:

Here's an improved version that clarifies the file path requirement for the PowerShell command:

1. Import Missing Certificates (Missing Security Certificates)

• Download the certificate:
  Download the certificate from:
  https://cacerts.digicert.com/DigiCertTrustedG4CodeSigningRSA4096SHA3842021CA1.crt

• Install:
  Import the downloaded certificate into the Intermediate Certification Authorities store using one of the following methods:

  • Via Certificate Manager:

    1. Open "Manage Computer Certificates".
    2. Navigate to Certificates – Local Computer > Intermediate Certification Authorities > Certificates.
    3. Right-click, select All Tasks → Import, and follow the prompts.
    4. When prompted, specify the certificate file’s location (e.g., C:\Downloads\DigiCertTrustedG4CodeSigningRSA4096SHA3842021CA1.crt).

  • Or via PowerShell:
    Open PowerShell as Administrator and run the following command:

    Import-Certificate -FilePath "C:\Downloads\DigiCertTrustedG4CodeSigningRSA4096SHA3842021CA1.crt" -CertStoreLocation Cert:\LocalMachine\CA

    Important: Replace"C:\Downloads\DigiCertTrustedG4CodeSigningRSA4096SHA3842021CA1.crt" with the actual path where your certificate file is located.

After importing, Windows will be able to verify the code signing certificate and run Cinema 4D without issues.

2. Update Windows (Missing Security Certificates)

• Install all pending Windows 10 updates directly from Microsoft.
• If the issue persists, upgrade to Windows 11, which hasn’t shown this problem.
• If you must use Windows 10, try installing a fresh copy of Windows 10 directly from Microsoft rather than an IT-managed version. (please note that support for Windows 10 will end on October 14th, 2025)

3. Reinstall Cinema 4D & Redshift (Damaged Installation)

• Uninstall Cinema 4D and Redshift via the Maxon App 2025.2.1 (and older)
  
  
  
• Uninstall Cinema 4D and Redshift via the Maxon App 2025.3.0 and newer
  
  
• Reinstall the latest versions of Cinema 4D & Redshift using the latest version of the Maxon App found >>>here<<< at the top of the page.

If the issue has not been resolved after going through the steps above please open a support ticket here: OPEN A TICKET