Crashes on Intel 13th/14th Gen i7/i9 CPUs (Possible Hardware Issue)

Sibo
Sibo
  • Updated

Intel has acknowledged that certain 13th and 14th generation i7 and i9 CPUs may experience instability under heavy load due to elevated voltages on overclockable models.
(See reference resources below.)

While we cannot confirm this as the cause in individual cases, some users have reported that replacing the CPU resolved persistent crashes during high-load tasks such as rendering with Redshift.

To help identify potential cases:

  • The system crashes without clear software-side causes
  • Crashes occur under sustained CPU load
  • The CPU is a 13th or 14th gen Intel i7 or i9


Reference resources

Intel’s official statement (as referenced via community and media sources):

Intel finally announces a solution for CPU crashing and instability problems — claims elevated voltages are the root cause; patch coming by mid-August [Updated]


Community-based check guide

How to check if your Intel 13/14 gen cpu is affected by instability problems

 

We recently had a case where replacing the CPU resolved repeated Redshift crashes.
If you are using a matching CPU and software logs do not indicate any specific issue, we recommend checking your hardware condition or contacting your hardware vendor for further assistance.

 

 

If you suspect this issue and need assistance, please contact our Support Team by opening a ticket:
OPEN A TICKET

 

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