How do I install older versions of Red Giant products?

Legacy users will need to contact support requesting installers for their older purchases.

When contacting support, for faster assistance, be sure to provide:

• Which operating system you're using (Mac/Windows).
• Which product version or which suite version (see below) you need.
  • If you don't know which version you need, provide any serial numbers you have from your legacy purchases; we will be able to decipher which product/suite you've got.

Which suite version do I need to request to install my legacy product?

Here's a list of which suite versions contain which plugin versions.

If you don't know what plugin version you have, you can either consult this serial number table, or just relay to us your serial number and we'll let you know which product your serial is for.

Magic Bullet Suite

Shooter Suite

Trapcode Suite

VFX Suite

• Note the majority of older products do not work with any of the latest host applications, hardware, and operating systems. This includes M1/M2 Macs, Adobe CC 2021 or later, and Windows 11. You will want to ensure you are working in a compatible environment for your old products before contacting support.
• The Legacy & Perpetual Products page in the Knowledge Base contains helpful information about the compatibility requirements for many of our legacy products. 

Where can I find my serial numbers?

You can access your Red Giant serials by signing into my.maxon.net with your original Red Giant credentials (or setting up a new account under whatever email you'd used for Red Giant), clicking on the "Licenses" page and scrolling down to the Legacy Licenses area. Click on "Manage" to view your serials, and "View Legacy Orders" to view past invoices. 

This section is only visible to users who purchased directly through Red Giant's website before it merged with Maxon, and only when using the exact same email that was originally used for purchasing.