This error message typically means PluralEyes is unable to where the temporary files or project files are stored.
There are two main culprits for this problem:
- There are file permission issues with where the temporary files or project files are stored. Macs have file permission set on every file and folder within their OS. Try moving your project/temp file directory to someplace on your local drive (like your Desktop).
- There is a special character (/, $, #, @, etc.) somewhere within the file path or filename of the temporary files or project files are stored. Review where you've got your temporary files or project files are stored, remove/replace the special
To move where PluralEyes stores its temp files, head into its Preferences menu.
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