Sign in Failed: Email address is reserved or not registered.

Doug Y
Doug Y
  • Updated

If you see this message when trying to log in to your Maxon account, it means either your account already exists under a different sign-in method than the one you just attempted to use, or you had never set up a Maxon account.

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Click Try Again, and then use one of the other three sign-in options to sign-in again:

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If you had never created a Maxon account and are given this message, try just resetting your password, or creating a brand new account under the email you've been trying to use.

If that fails to work, contact support.

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