We have recently upgraded our security systems and have enabled Multi-Factor Authentication (MFA) into the MyMaxon customer account system. MFA is one of the easiest and yet most effective ways of enhancing account security and safeguarding your data.
Enabling MFA on your account remains a customer choice, but it is strongly recommended by Maxon. To enable MFA, follow these instructions:
- Install a 3rd party authenticator app on your smartphone, such as Google Authenticator or Microsoft Authenticator.
- Go to https://my.maxon.net and sign in. Under your Profile tab you will see Password & MFA. Select Activate MFA and follow the instructions to acquire and input a code.
- Next time you sign in, you will be prompted to provide a one-time code along with a password. That code should also be generated with the authenticator app.
- MFA can be turned off by visiting MyMaxon Profile > Password & MFA > Deactivate MFA.
Note that MFA is not yet available for authenticating with CLR (Command-line rendering); it is only available in our GUI. If MFA is attempted with CLR, you will see a 400 response in the command line.
If you'd like a walk-through of enabling MFA, watch the video below!