What if my credit card has expired or is otherwise not valid on my billing date?

  • Updated

Over a three day period, we will attempt to bill your credit card a few times until either we fail completely or are successful.  

During this time, if you sync your Maxon App with our servers, you will be in an "overdue" state, but your plugins will continue to work without a watermark.  

If your credit card is expired and you do not want your subscription to renew, you should cancel auto-renew. Depending on your card servicer, your subscription may continue to be charged even if the card we have on file is expired.

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